CDC Eviction Moratorium extended through June 30, 2021 for ALL properties

Certified Apartment Leasing Professional

Show your commitment to your career and obtain your CALP designation.

Back to Events
Tuesday, September 7, 2021 at 9:30 AM (CDT) to Tuesday, September 14, 2021 at 10:30 AM (CDT)
Zoom link sent to registrants week before class
* Registration open until 9/13/21 at 12:00 AM (CDT)

Event Details

Formerly known as the National Apartment Leasing Professional (NALP). The CALP creditial will continue to ensure that leasing professionals throughout the industry are fully prepared for success.

Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You will learn:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey


To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy

For More Information:

South Dakota Multi-Housing Association Logo PO Box 90327
Sioux Falls, SD 57109

Attendance is required for all sessions:

September 7 - 1 hr orientation  9:30am - 10:30am (cst)

September 14 - 4 hr session  9:30am - 1:30pm (cst) (30 min lunch break)

September 21 - 4.5 hr session  9:30am - 2pm (cst) (30 min lunch break)

September 28 - 4.5 hr session  9:30am - 2pm (cst) (30 min lunch break)

October 5 - 4 hr session  9:30am - 1:30pm (cst) (30 min lunch break)

October 12 - 90 minute Recap/Review  9:30am - 11am (cst) 

This course is approved by the SD Real Estate Commission for 20 hours of CEC (7R & 13E).