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Black Hills Education Blitz 2026

3rd Annual Education Blitz in the Black Hills

Thursday, September 17, 2026
8:00 AM - 4:30 PM (MDT)

Ramkota Hotel & Conference

2111 N Lacrosse St
Rapid City, SD 57701

* Registration open until 9/12/26 at 4:00 PM (MDT)

One day filled with great education in Rapid City on September 17, 2026.

CE's will be submitted to SD Real Estate Commission 

8am: Registration Opens

9am – 10:30am:  The 5 P’s – Multifamily Edition with Russ Webb

10:45am – 12pm:  Personal Customer Service in a Digital Age for all with Russ Webb

12pm - 1pm:  lunch and vendor fair

1pm – 2pm:  Crime Reduction Program with Mark Eisenbraun, Rapid City Police Dept.

2:10pm – 3:10pm:  Fair Housing, Fast & Furious with Denise Hanzlik

3:20pm – 4:30pm:  AI, Is it Working For You?  with Jacob West, DelegateIQ

Credits Price
Blitz Sponsor
Blitz Sponsor includes 2 ticket to entire event, logo on website, marketing flyer, and event signage, and booth at event
$500.00
Booth and Ticket
Includes 1 ticket to the event and a booth at the event. Your booth includes a table and 2 chairs.
$200.00
Booth
Booth at event, includes 1 table and 2 chairs
$100.00
Credits Price
Full Day - Member
This includes both the morning and afternoon session and lunch. Registration Ends 9/12/26 at 4:00 PM MDT
$89.00
Full Day - Non Member
This includes both the morning and afternoon session and lunch. Registration Ends 9/12/26 at 4:00 PM MDT
$100.00

Agenda

September 17
8:00 AM - 9:00 AM Registration Opens
9:00 AM - 10:30 AM The 5 P's - Multifamily Edition Marketing an apartment community takes more than a pretty floor plan and a catchy tagline. In this fun and practical session, we’ll put an apartment-industry spin on the 5 P’s of Marketing—Product, Price, Place, Promotion, and People—and show how they work together to drive traffic, leases, and loyal residents. 
Perfect for leasing, marketing, and management pros who want to keep their marketing simple, strategic, and effective. 
10:30 AM - 12:00 PM Personal Customer Service in a Digital Age In a world where automation, AI, and self-service tools are becoming the norm, exceptional human customer service stands out more than ever. This session explores how onsite teams can deliver personalized, memorable experiences—without sacrificing efficiency or the benefits of modern technology. Attendees will learn how to blend digital tools with genuine connection, recognize opportunities to elevate interactions, and adapt communication styles.
12:00 PM - 1:00 PM Lunch Treat yourself to a tasty lunch and discover the amazing vendor booths waiting for you!
1:00 PM - 2:00 PM Code Reduction Program Details of the Crime Free Reduction Program.
2:10 PM - 3:10 PM Fair Housing, Fast & Furious This will be a fast-paced and engaging session on Fair Housing for everyone.
3:20 PM - 4:30 PM Artificial Intelligence, Is It Working For You? Are you utilizing AI in your work or personal life? How can AI assist in your work areas, such as leasing and financial reporting? Leave this session with improved proficiency and accuracy in your work.

For More Information:

South Dakota Multi-Housing Association Logo PO Box 90327
Sioux Falls, SD 57109
605.336.7756

Black Hills Blitz