Cancellation Policy

Cancellations:

Unless otherwise specified, all cancellations must be made in writing and will be accepted 10 business days before the event. In most circumstances, with certain exceptions, event registrations may be transferred to another individual within your company. All no shows and late cancellations will be charged full price of event and no refunds will be honored.

Some events or classes may have specific cancellation policies that differ from the policy above.

Event Postponement:

SDMHA will always endeavor to produce events on the dates they were originally scheduled for. In the event of extreme weather conditions (i.e. Blizzards, Tornados, floods, fires, etc) or other extreme circumstances the date of the event may be postponed. Cancellations will not be allowed unless hardship or conflict with the rescheduled date(s) can be clearly demonstrated. In most circumstances tickets may still be transferred to an individual(s) within your company.

Event Cancellation:

In certain rare circumstances it may be necessary for SDMHA cancel classes, programs, or events. Should a class, program, or event be cancelled by the association or venue then all pre-paid registrations will be refunded or credited to the member account. The decision to cancel or postpone an event shall be at SDMHA’s sole discretion and does not entitle registrants to rights or damages resulting from the cancellation.