SDMHA Board of Directors

Posted By: Denise Hanzlik SDMHA Community , Industry ,

Make sure your vote is counted in the 2020 SDMHA election.


Nominations have been accepted and the nominating committee is honored to present for your consideration the following individuals to a seat on the SDMHA Board of Directors.  Ballots were mailed/emailed and must be returned to the SDMHA office or to your monthly meeting by November 21, 2019.

Amy Miller (2nd term) Owner, Charisma Property Management

Amy Miller is a South Dakota native that grew up in a rural community.  Amy has been in the rental industry since 2002.  In 2005, she started Charisma Property Management, Inc. where she and her staff have continued to serve people from all walks of life.  As the industry changes and new challenges confront owners and landlords, Amy and her team work hard to live by the golden rule of treating others as they would want to be treated.  Amy is a past member of the SDMHA Board. When Amy isn’t at work, she enjoys playing golf with her husband, Charles, traveling, spending time with her two children, McKenzie and Sam, watching her Pittsburg Steelers play and taking walks with her dog, Bailey.  Amy is actively involved in her church and community.

Drew O’Brien (2nd term) Regional Manager, Lloyd Companies

Drew is a graduate of South Dakota State University and has been in property management since joining the Lloyd Companies team in 2011. His experience has granted him opportunities as an onsite Property Manager, Training and Development Manager and Regional Manager. Drew has been a SDMHA member since 2011 and has served on Education and Marketing Committees as a Member, Chairman and Liaison. Drew currently serves as Secretary on the SDMHA Executive Board and is looking forward to another term.    

Drew shares his spare time with his wife Jessica and two daughters Brynlee and Blakely.

Jill Madsen, President, Bender Midwest Properties

Jill Madsen was raised in Akron, Iowa.  She has a Bachelor of Arts Degree from Wayne State College and is a licensed broker in South Dakota.  As President of Bender Midwest Properties Jill oversees a team made up of qualified property managers, accountants and maintenance staff that assist her in providing quality commercial space and multi-family housing in the Sioux Falls and Pierre markets.  Jill joined Bender Midwest Properties in 2004 and has over 24 years of property management experience.  Married with three children, two in college and one in high school, Jill is almost an empty nester.  She enjoys spending time with her family and traveling. 

Jill has been an active member of the South Dakota Multi-Housing Association since 1995 and has previously served on the Board of Directors. Jill has also served on the Education, Legislative and various other Committees.  Jill is a Certified Apartment Manager (CAM) through The National Apartment Association.  Jill says that being an active member of SDMHA has helped her to grow professionally through the years, not only through the education and certification opportunities, but the relationships built with other property management professionals and associate members.   Jill would like to see the continued growth of the Association across the State and to help foster building a network of property management professionals that can help each other throughout the state.  Jill’s advice is to get involved you will not be disappointed, just like anything you get what you put into it! 

Linda Dunham, Owner, Solutions Property Management

Linda started Solutions Property Management, LLC, a management company for commercial and multi-family properties, in 2015. This was a natural expansion to my commercial real estate brokerage activities with Jim Dunham & Associates (“JDA”), as investor clients I worked so closely with during the buying process felt my knowledge of the deal made me the best manager for their asset. I put the same heart and soul into Solutions as a I do my brokerage career.

I also “walk the walk” by investing in multi-family, commercial and industrial assets, which are also managed by Solutions. This gives me a unique perspective, as I understand management from the point of both a third-party manager as well as an independent rental owner.

My love of wearing multiple hats didn’t start with the real estate industry – it’s been a constant in my career. Prior to obtaining my real estate license, I was the CEO of the REALTOR® Association of the Sioux Empire, Inc. (RASE) for nearly 10 years, working with an elected Board of Directors that changed annually and volunteer committee members. I was at RASE when Internet marketing became critical to the real estate arena and was able to transition the organization from the outdated “MLS book and secrecy” model to the “mass market and transparency” model (much to the consternation of many members). I learned so much about the industry and thoroughly enjoyed all aspects of my career at RASE. And yes, to this day I have the REALTOR® “R” in my blood and I continue to be a bit of a license law and Code of Ethics nerd!

Prior to my tenure at RASE, I was the Controller of PAM Oil, Inc., a closely held, multi-million-dollar Sioux Falls company who, unfortunately, is no longer with us. In that case, the family decided to sell the company’s multiple components (bulk oil sales, automotive part sales, a chain of convenience stores, a retail store, natural gas sales, etc.) to other operators who specialized in those individual arenas. Having left PAM Oil in 1996 after 4.5 years, I was long gone by the time the company ceased operations, but I still feel a twinge every time I drive by the company’s former headquarters. My tenure at PAM allowed me to fully utilize by B.S. in Accounting and to grow my managerial skills, having supervised 17 employees. (And I still love my numbers, as my clients learn pretty quickly!)

I have had the pleasure of volunteering for multiple committees and organizations thus far in my career. Currently, I am the SD Association of Realtors® sole Ombudsman, an Ombudsman for the Realtor® Association of the Sioux Empire as well as the Vice Chair of Professional Standards, and I serve on the Board of Directors for the Harrisburg Optimist Club.

My husband Jim and I have a wonderful blended family, with two daughters and six grandchildren, ages 4-13. Ashley is a licensed agent with JDA. Elizabeth is a residential rental agent with Solutions. Three of my sisters also work for Solutions, for which I am eternally grateful. It is our sincere hope that our children and grandchildren have as much passion for their careers as we do for ours

Paul Rowen, Lewis Kirkeby Hall Property Management

Paul a Rapid City native, attended a one year of college then worked in the construction field.  In 1984 Paul joined the United States Air Force and served until 1993, stationed at Pruem Air Station in Germany and Tinker AFB in Oklahoma.

In 1993 Paul returned to Rapid City where he worked in the Coldwell Banker office.  Paul then took on a property manager position at Lewis-Kirkeby-Hall Property Management, in Rapid City.  Receiving his Property Manager License on October 26, 1995.

Paul was very active in the Black Hills Area Multi Housing Association from the beginning, including serving as President of the board in 2006 and on numerous committees.  The reason that I wanted to get involved in the SD Multi-Housing Association is with all the time and effort that went into the Black Hills association.  I want to continue what we started, assist in its growth, and promote what the State chapter can provide for us Property Managers, Owners and our suppliers.

And for the Associate Member position:

Julie Redlin (2nd term) Rainbow International of Sioux Falls

Julie grew up in Lennox, SD, and now lives in Sioux Falls.  She is married and has 3 children.  Julie has an Associate’s degree in Applied Science and a Bachelor’s in Business Administration/Human Resources.  People are her passion.  She began working with Rainbow International in March of 2011 as office manager.  In 2017 she moved into business development where her main groups are property management professional, realtors, plumbers, insurance professionals and commercial clients. She has served on the SDMHA Board of Directors for 2 years one of which being the Treasurer.  She participates on the education, ambassadors, product services and maintenance mania committees.  She believes in the legislative movements, education, and growth that the SDMHA offers its members and is excited, in whatever capacity, to help that success along.

Thank you.